Resource Library

Establishing business architecture within an organization takes passion, persistence, and patience. Inspired by over a decade and a half of helping organizations to mature their practices — combined with personal mountaineering experiences — this article shares a few lessons for conquering the “business architecture summit” using mountains as metaphor.

In this engaging white paper, Whynde Kuehn, thought leader and accomplished climber, applies metaphors of mountaineering and a formidable mountain to articulate the vision of what is possible with business architecture and shares wisdom on how to achieve success.

While business architecture will continue to play an essential role in the success of organizations, business architects should challenge themselves to be not only architects, but also leaders and change agents — and develop value-added skills that complement the business architect role. This article provides a few key predictions for how the business architecture discipline will unfold over the next horizon based on the current business architecture state and trends.

This essential white paper provides practical guidance and useful best practices to successfully establish a business architecture team within an organization. The work is based on more than a decade and a half of firsthand experience with business architecture teams around the world, as well as work with various industry bodies and thought leaders. This comprehensive guide addresses top questions business architecture leaders and practitioners typically ask, and provides the necessary guidance for a successful business architecture journey. Original Publish Date: 30 November 2017

This article discusses four often confused organizational views: customer journeys, value chains, value streams, and business processes. On the surface, each of these business artifacts may appear to have some similar elements, such as the business vocabulary they use or the fact that they represent some concept of “flow.” However, as this article clarifies, all four views differ in both intention and representation and thus should be clearly differentiated from each other.

This article provides an overview of the benefits and integration points between customer experience design and business architecture, two mutually beneficial disciplines, both critical to customer centricity and transformation.

This article overviews a success story from a global apparel firm which leveraged business architecture to inform product management decision-making.