Based on 51 survey respondents, 15.7% of respondents indicate that their respective organizations are leveraging business architecture to guide the usage of artificial intelligence, while another 33.3% are planning to. The remaining 51% currently have no plans for AI.
Here is a set of selected thoughtful comments from respondents:
- “Applying enterprise-wide capability model to link AI initiatives, cost, savings, revenue, and business architecture value – return on business architecture investment.”
- “In the discovery phase currently in my organization – identifying which value streams and related capabilities from a customer experience perspective which can be presented as AI use cases, such as Voice as part of the Conversational AI and IVR Modernization work.”
- “We are augmenting an LLM with data pertinent to domains and organizations, as well as essential information about open-source business architecture standards. The goal is an intelligent business architecture development environment. So it is, perhaps, the other way around, in our case. We are leveraging AI to understand the application of business architecture to the needs of individual organizations.”
- “I am very keen to see, in the near future hopefully, AI filling the gaps in creation of the business architecture artifacts. This will give business architects time to do what they do best rather than spending time on collation and updating information about the business landscape. The potential for the use of AI is endless, from creation of the business architecture artifacts for an organization to doing industry analysis for making organizational capabilities standout in the market. I am very keen to see developments in this aspect. I always have more hope from startups with expertise in AI and business architecture entering the market rather than existing business architecture tools makers adding cutting edge AI.”
- “It’s early days, but typically it’s technology-led, so as the business architect, I insist we come at this from a value generation basis to help us define what generative AI can do for us.”
- And a good reality check: “Most of my financial institutions and banking clients are not at a stage where they can leverage the full potential of business architecture; forget AI in business architecture. The maturity is not there yet.”
- It is encouraging to see the conversations and actions happening in this space (and hopefully increasing) because, as we know, the holistic view of business architecture is invaluable to guiding our organizations into the future.
