Survey: Business Architecture Adoption — Crossing the Chasm (2024)

Published

08 February 2024

Updated

29 February 2024

Published In

PRACTICE & VALUE
Summary
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This 2024 survey reflects  84.1% of respondents believing business architecture has not crossed the chasm. The results are about the same (not crossing the chasm is up slightly) compared to previous years. The 2023 survey revealed that 79.4% of the respondents did not think business architecture had crossed the chasm. In 2022, that percentage was virtually unchanged at 79.5%; in 2021, it was 81%.

Here is a selection of insightful comments from the respondents:

  • “Based on LinkedIn job titles and descriptions, the name is climbing, but the intent is not.”
  • “People are still protective of their turf to freely adopt business architecture principles to improve. They like the idea but are unwilling to fully adapt and adopt.”
  • “Until business architects cross the IT business divide and talk in business terms, business language and step out of IT we will never become the bridge we want to be for “the business” that we aspire to be.”
  • “Within the Telecom industry, business architecture is not widely adopted. It continues to be a struggle as most Telecom Service Providers do not have leadership that is knowledgeable or supportive of business architecture.”
  • “We may have crossed the chasm but in the misguided direction of biasing the practice towards Information Technology.”
  • “Most businesses I have been at are more interested in technology management not business optimization with technology. It is still an effort of education and marketing. When I hear more business architecture comments and see more jobs posted related to title or work function, I will say that [business architecture] is past chasm, but there is no evidence of that yet.”
  • “Many descriptions [of business architecture] allude to or make explicit statements about process and less so about the critical domains [e.g., capability].”
  • Numbers aside, there has unquestionably been continued advancement and increasing positive momentum and adoption for the business architecture discipline. As one respondent shares: “I think we are teetering on the edge of the other side!” We are a global community and force for change, one step at a time. 
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